The procedures for collecting and processing personal data have been implemented in order to comply with Regulation (EU) 2016/679 of the European Parliament and of the European Council of 27 April 2016 on the protection of individuals with regard to processing of personal data and their free movement ( RGPD - General Regulation on Data Protection). The person responsible for processing your data is the Company that owns the Façanha Ourivesarias brand, as described below, hereinafter referred to as "Facijoyas".

Rua João da Cunha nº 22
4950-469 Monção
NIF 503619418
Telefone 00351 251652788

Facijoyas collects and treats the personal data strictly necessary for the purposes described below.

Facijoyas does not store private data regarding payments made by customers, in particular data on credit or debit cards.

The processing of your personal data has the following purposes:
Name: To register your customer account, processing and shipping orders, issuing the respective tax documents, to personalize the contacts by email or phone;
Address: To register your customer account, processing and shipping of orders, issue of the respective tax documents;
VAT number: To register your customer account and issue tax documents related to your order;
Email address: To register your customer account, to send alerts about the status of your orders;
Telephone number: To register your customer account, to send alerts or ask for clarifications on your orders.
Date of birth: To register your customer account. You will not be able to register as a customer if you are under 16 years of age.

The personal data you provide us with will be preserved as long as you maintain your consent and there is mutual interest. The personal data holder has the right to portability, access, rectification, cancellation and opposition of his data. If you wish to exercise any of these rights at any time you should contact us through the following means:
• Email:
• Letter: Ourivesaria Façanha,Rua João da Cunha nº22,4950-469 Monção, Portugal
• Telephone: 251652788 - Business Hours: Monday to Saturday, from 9:00 a.m. to 7:00 p.m.
• Site:

Some data, due to compliance with the legislation in force, will have to be kept unchanged for the periods legally anticipated. Facijoyas undertakes to keep up to date the necessary procedures to guarantee the protection and confidentiality of the data entrusted.

Despite the fact that Facijoyas collects and processes data in a secure manner to prevent its loss, destruction, alteration, access or unauthorized use, using the most advanced techniques for this purpose, we inform that the collection in a open network allows the movement of personal data without security conditions, at the risk of being seen and used by unauthorized third parties.

Facijoyas will not market or share its database with third parties. When you use the site, we automatically collect some information related to your visit (including your IP address and interactions).


The online store uses cookies.

The cookie is a small data file, sent by the website during your visit, that is stored on your computer's hard drive, in order to recognize it as a recurring user.
Cookies are designed to be a trusted mechanism for storing user preferences and/or usage data.

Each time the user visits the site again, the browser sends the cookie back to the website. This improves navigation, increasing the efficiency of the response, personalizing your experience and use of the site.
Cookies can not damage your computer.

In any case, we inform that, cookies are not essential for the use of the site. You can easily reject and delete cookies stored on your computer, or prevent them from being used through your browser configuration.

Unless you have set your browser to reject cookies, our system will produce cookies when you access If you do not allow the use of cookies in your browser, you may not be able to access certain sections or services of the site. By accessing and using the website, its contents and/or our services, the user accepts and consents, freely and expressly, through an unequivocal positive act, that your personal data, requested or optionally provided, are collected and treated by facijoyas under the terms set forth herein. Under the RGPD, Facijoyas informs that the data subject has the right to submit a complaint to the competent control authority, in this case the Comissão Nacional de Proteção de Dados. Facijoyas may change this Privacy Policy, without prior notice, and any changes are published on the website

This Privacy Policy was updated on May 22, 2018.

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